Our pleasure is to welcome you...
Hotel in the center of Mouscron
Our commitment: a mission guided by essential values!
In an ever-changing world, we believe that our role as a hotel goes far beyond simply offering a place to stay.
That’s why our mission is to create unforgettable experiences for our guests, while respecting our environment and actively contributing to the well-being of our community.
We are passionately and responsibly committed to three core values: we care for our guests, we care for our environment and we care for our community.
These principles are not just words, but the pillars on which our vision is based. They define the way we welcome you, our impact on the planet, and our commitment to society. We have chosen these values because we believe that travel can be a positive force, for you, for nature, and for the people around us. By offering an exceptional service that combines comfort, sustainability and social responsibility, we aim to leave a positive mark, not only on our visitors, but also on the world around us.
Join us in making every stay a rewarding and respectful experience.
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Our core values
We really care!
This is the story of a hotelier who decided to go his own way. WeCareHotels consists of three four-star hotels in Wallonia (Belgium) with a simple promise: "we care". We care for our guests, like a family home that pampers every traveller. We care for our environment, with green keys on all doors. We care for our community, by giving back to the local population what they bring them. Imagine a group that combines the warmth of a guesthouse with the professionalism of a large chain – all led by a dedicated and passionate team to make your stay unforgettable. WeCareHotels is not just a name: it is a promise that is kept every day, from the smile at reception to the final farewell. A small group that does great things in its own way... and that may well surprise you.
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We Care for our GuestsWe put our customers at the heart of everything we do!
"We care for our guests": This value highlights the importance our company places on its guests and their satisfaction. Guest satisfaction is at the heart of our three four-star hotels in Wallonia, Belgium. We focus on warm hospitality, comfortable accommodation and the ongoing training of our team members. Guest feedback helps us continually improve our services and provide a personalised experience during every stay. Our 3 establishments have a minimum score of 4/5 on Tripadvisor and all have been awarded the 'Travellers' choice by Tripadvisor' award, which means they are among the top 10% of hotels in the world!
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We Care for our EnvironmentWe strive to minimise our ecological footprint!
"We care for our environment": This value emphasises our company's commitment to sustainability and environmental protection. We believe the hospitality industry has an important role to play in protecting the environment. Across our three four-star hotels in Wallonia, we embrace sustainable and responsible hotel management by reducing energy and water consumption, minimising waste and encouraging greener mobility. All three hotels hold Green Key certification, recognising our commitment to more sustainable tourism.
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We Care for our CommunityWe aim to be an active and caring member of our community!
"We care for our community: This value highlights our company's commitment to social responsibility and making a positive contribution to the local community. At WeCareHotels, we believe our responsibility extends beyond welcoming guests. We support local initiatives and associations, invest in our team members and contribute to the well-being of the communities in which we operate. All three hotels also participate in the UNITAR sustainable development programme and have successfully completed its second year. This commitment reflects our ambition to make a lasting positive contribution to society.
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Book your room directly on our website and we'll guarantee you the best price!
FAQ
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Where is Hotel & Aparthotel Alizé located?
Hotel & Aparthotel Alizé is located at Passage Saint-Pierre 34, 7700 Mouscron, Belgium, close to the town centre and Grand Place.
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How many rooms does the hotel have?
The property has 62 rooms, including 5 aparthotels. Room categories include single, double, twin and family rooms, as well as suites with jacuzzis.
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How do I make a reservation?
The easiest AND the cheapest way is to book directly on our website, where you will benefit from the best prices. You can also contact the hotel by telephone on +32 (0)56 561 561 or by e-mail info@hotelalize.be In both cases, you will need a credit card.
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Will I receive confirmation of my booking?
As soon as your booking has been made, either on our website or by telephone, you will receive written confirmation.
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Is reception open 24 hours a day?
Our reception is open 24 hours a day. For security reasons, the automatic entrance doors are closed from 10pm to 7am. Just ring the bell and our night watchman will open the door for you!
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What time can I check into my room?
Your room will be available from 4pm. Early check-in is possible, subject to availability and a supplement of €25.
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What time do I have to leave my room?
We ask you to leave your room by 10 am. However, it is possible to request a late check-out until 2 pm. for a supplement of 25 euros, subject to availability.
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Does the hotel offer parking and electric vehicle charging?
Yes. Hotel & Aparthotel Alizé offers a secure private car park behind the hotel for €14 per night. Two 11 kW electric vehicle charging points are also available. Free parking is possible in designated public parking spaces near the hotel.
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Are children free?
If your child is under 12, he or she will sleep free of charge in the parents' room (max. 1 child per adult). What's more, breakfast is on us!
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What are the breakfast times?
We offer 3 types of breakfast for a fee: 1. Our hot and cold breakfast buffet, featuring more than 80 products, is served daily from 6:30 am to 10:00 am, and until 11:00 am at weekends. 2. Breakfast in your room is also available from 06:30 to 12:00. 3. A takeaway breakfast is available as well. All three options must be ordered at reception the day before. A packed lunch can also be arranged if booked the day before.
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Does the hotel have a bar?
Our bar is open every day from 11am to midnight. We offer a variety of beers on draught and in bottle, wine by the glass or bottle, and a wide range of soft drinks and spirits. You can also order snacks.
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Does the hotel have a restaurant?
As the Hôtel & Aparthôtel Alizé Mouscron is located next to the Grand Place, there are around twenty restaurants within walking distance. You will find our partner restaurants on this website. If you prefer not to go out, we serve several small dishes in jars at the bar (snacking).
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Are pets allowed?
You may bring your pet into our establishment (15 euros per pet per night). However, it is forbidden to leave your pet alone in the room.
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Does the hotel have a gym? A sauna?
We have a small fitness room and a sauna, both free of charge. For the sauna, you need to book a time slot at reception.
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Do I have to pay for WIFI?
No, WIFI is available throughout the hotel and is totally free!
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Can I book for a sports team?
Yes, Hotel & Aparthotel Alizé in Mouscron welcomes sports teams and groups taking part in competitions, tournaments and training camps. We offer accommodation options tailored to the needs of athletes and their accompanying staff. Contact us for a personalised group quotation.
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Does the hotel accommodate coach groups?
Yes, our four-star hotel in Mouscron regularly welcomes tour groups travelling by coach. We offer accommodation solutions for organised group tours, with additional services available according to the group’s requirements.
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Can meals be arranged for groups?
Yes, we can arrange group dining options upon request, subject to availability. Arrangements depend on the number of guests, preferred meal times and any specific requirements. Please contact our team for a tailored proposal.
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How far is it to Kortrijk Xpo?
Kortrijk Xpo, the exhibition and conference centre in Kortrijk, is approximately 12 km from Hotel & Aparthotel Alizé in Mouscron, or around 15 minutes by car, depending on traffic. Our hotel is therefore a convenient base for visitors and exhibitors attending trade fairs and events at Kortrijk Xpo.
Gift vouchers
Give the gift of memories
Looking for an original gift idea? Look no further! Treat your loved ones to a moment of relaxation and indulgence at the Hotel & Aparthotel Alize Mouscron, thanks to our gift vouchers (value of your choice) valid on our various services.
